![]() These things don’t come easy to her and others like her. But when it comes to basic computer maintenance and ownership topics, like how to install a printer, defrag a computer, or find files in Windows, she is at a loss. For Mom, it is simply “vice-versa” – She can pick up new skills, such as the concept of Social Networks like Facebook and MySpace easily. Some people have an aptitude to pick up new technical skills for their entire life, but are less apt at picking up new social skills. However, when it comes to computer, tech, science, etc … she falls short. She is not dumb either: to the contrary, she is very smart about some things. I don’t mean to cast aspersions this is just simply the way things are at present. ![]() Unfortunately, my mom seems to need a lot of repetition for her to finally be able to perform a simple instruction. I am known as a very patient person who is able to explain technical concepts well to most folks with little to no previous computer knowledge. That thing that prevents our progress is her lack of basic computer skills, and she is not alone as millions of people today still have no computer education except frustrated hands-on attempts.įirst, you must understand that I have no way of viewing my mom’s computer or connecting to it to fix things ( In XP, I used to be able to remote in, but now she has Vista and that option is not available), so every time she calls me for help, I have to walk her through each part of the fix or troubleshooting process, step-by-step. As I attempted to assist her with her issues, I ran into a very frustrating situation that has continuously been a stumbling block in my ability to help get her up and running again. She was having trouble with her printer after having previously also had issues with viruses and malware. Recently, I received a call from my mom who lives in Portland, Oregon. ![]() ![]() Geneva Reaper Scraped Katherine Hepperleīasic Computer Skills for Senior Citizens and the Computer Illiterate: A Technophobe-Friendly Guide Anyone can master Basic Computer skills!. ![]()
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